Help for Students

Account, Billing & Contacting Support

Quick answers for sign-in issues, billing questions, and reaching the MySkillDB team.

Sign-in help

  • Students — sign in at app.myskilldb.com with your college-registered email and password. Google sign-in is not available on the student portal.
  • College staff — sign in at app.myskilldb.com
  • Recruiters — use the recruiter portal at app.myskilldb.com/recruiter
  • Website account — Google sign-in on myskilldb.com for blog comments and billing only

Students — sign in & forgot password

Go to app.myskilldb.com to sign in with your college email and password, or to use Forgot Password on that page.

Students — account & access (college-supported)

All student account and login support is handled by your college placement team, not directly by MySkillDB. If you cannot sign in or are unsure whether you have an account:

  1. Talk to your placement officer — they can confirm whether you are registered on MySkillDB and help with access.
  2. Try Forgot Password at app.myskilldb.com — click Forgot Password and enter your college email. If you receive a password reset email, your account is registered. If not, contact your placement officer to get onboarded.
  3. Do not use Google sign-in — the student portal uses email and password only. Google sign-in applies to the marketing website (e.g. blog comments), not the student app.

Billing & plans

Visit the Pricing page for student, college, and premium plan details. Active subscribers can manage billing from My Billing after signing in on the website.

Student registration

Most students are registered by their college placement cell. Some colleges also accept applications via the student registration form—approval timelines depend on your placement team.

Contact support

Email us at support@myskilldb.com with:

  • Your name and role (student, college admin, recruiter)
  • College or company name
  • A clear description of the issue
  • Screenshots if applicable

Students: please contact your placement officer first for account and login issues. Support can assist if your college escalates the case.

For college demos and enterprise partnerships, use the contact form on the homepage and select College as your audience.

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