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Account & Support
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Account & support

Go to app.myskilldb.com to sign in or use Forgot Password. Account help is college-supported—contact your placement officer if you cannot access the app.

  1. Open app.myskilldb.com

    See in platform guide

    Go to app.myskilldb.com in your browser to sign in with your college email and password, or click Forgot Password on that page.

  2. Contact your placement officer

    See in platform guide

    All student account and access issues are handled by your college placement team. Reach out to your placement officer first—they know who is registered and can help you get access.

  3. Confirm you are registered

    See in platform guide

    Placement officers can check whether your email is onboarded on MySkillDB. If you were recently added, wait for their confirmation before trying to sign in.

  4. Use Forgot Password at app.myskilldb.com

    See in platform guide

    On app.myskilldb.com, click Forgot Password and enter your college email. If you receive a password reset email, your account exists—follow the link to set a password and sign in.

  5. Read the full Account & Support article

    See billing, registration, and when to contact support@myskilldb.com if your college escalates the case.